Terms and Conditions for Complete Cleaning Solutions
1. Introduction Welcome to Complete Cleaning Solutions. These terms and conditions outline the rules and regulations for the use of our cleaning services in Bristol, UK. By booking our services, you agree to comply with these terms and conditions. Please read them carefully.
2. Services Provided We offer a range of eco-friendly cleaning services for residential and commercial properties. Detailed descriptions of each service are available on our website. Services are subject to availability and may be adjusted to comply with health and safety standards.
3. Booking and Payment
Services must be booked in advance through our website, email, or phone.
Full payment is required upon completion of the service unless otherwise agreed.
We accept payment via bank transfer, credit card, or cash.
Prices are as listed on our website, subject to change with notice.
4. Cancellation and Rescheduling
Customers may cancel or reschedule services free of charge up to 24 hours before the scheduled time.
Cancellations within 24 hours of the appointment time will incur a fee of 50% of the service cost.
No-shows or cancellations without notice will be charged the full service price.
5. Liability and Insurance Complete Cleaning Solutions is fully insured. We are not liable for damage to property except where such damage is directly caused by our negligence. Valuables should be secured or identified to our staff prior to service commencement.
6. Quality Guarantee If you are unsatisfied with any aspect of our service, please report it within 48 hours. We will re-clean the area free of charge.
7. Privacy Policy We are committed to protecting your privacy. Personal information collected is used only for service provision and is not shared with third parties without consent.
8. Amendments to Terms and Conditions We reserve the right to amend these terms and conditions. Current terms will always be available on our website.
9. Governing Law These terms and conditions are governed by the laws of the United Kingdom and are subject to the jurisdiction of the Bristol courts.
10. Contact Us For any inquiries regarding these terms, please contact us at [email protected].